ShelfTrack support & FAQ
Help with the ShelfTrack grocery list app — shared lists, barcode scan, expiry dates, subscriptions, and privacy. Email us if you cannot find an answer.
What is ShelfTrack?
ShelfTrack is a free Android grocery shopping list app. Scan product barcodes, build and share live lists with a join code, track pantry stock and best-before dates, import receipts (Pro), and ask an AI assistant about products. Most of your grocery data stays on your phone.
Is ShelfTrack available on iPhone?
ShelfTrack is currently Android-only on Google Play. This site and our support email are the best place for updates if an iOS version is planned.
Does it need an account?
No. You can use the core app without creating an account. Optional features like live shared lists use anonymous sign-in behind the scenes so a household can join with a code.
Where is my data stored?
Shopping lists, pantry items, and purchase history are stored locally on your phone (SQLite). We do not sync that data to our own cloud by default. See the privacy policy for what is sent when you use Ask AI, catalogs, ads, or subscriptions.
How does expiry and best-before tracking work?
With Pro, save best-before dates when you add pantry items or scan expiry labels on products. ShelfTrack shows items going off soon (within three days) and a separate past best before section so you know what to use or discard.
How do shared lists and voice add work?
Shared lists — start live sharing from a list to get a short join code. Others enter the code to see and edit the same list in near real time. The list owner can stop sharing; guests can leave.
Voice add — hold or tap the mic on Lists, speak grocery names, and ShelfTrack transcribes and adds them. Microphone permission is requested only when you use voice. Transcription goes through our API (same auth as Ask AI).
How do I get Pro?
Free includes barcode scan, Ask AI (quota), and up to 2 lists / 40 items each. Pro unlocks receipt matching, kitchen & expiry tracking, unlimited lists/items, and the full deals feed when available.
Open Settings or a Pro prompt in the app and subscribe through Google Play. You can restore purchases on a new device from the Pro screen. Cancel anytime in Google Play.
How do I contact support or delete my data?
Email shelftrack.support@gmail.com or use Send feedback in Settings.
Most data lives on your device — clear lists, history, and chat in the app, or uninstall to remove it. For questions about server-side AI usage counters, contact the same address.